listening abilities Effective organizational and time-management techniques Exhibit patience and a positive operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
listening abilities Effective organizational and time-management techniques Exhibit patience and a positive operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment up with policyholders on outstanding items in a timely manner. Deliver highly positive service experiences listening abilities Effective organizational and time-management techniques Exhibit patience and a positive operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
sheets to compare to.
managements skills to deal with complex projects under time pressure. Solid experience in working with data Solution-focused. Able to work independently and as part of a team. Ability to effectively negotiate between maturity, and excellent customer-facing manner. Sound time management and personal calendar management. Ability Holidays: 21 days per year public holidays (Full time) Discretionary bonus scheme Group Life Cover Disability
managements skills to deal with complex projects under time pressure. Solid experience in working with data Solution-focused. Able to work independently and as part of a team. Ability to effectively negotiate between maturity, and excellent customer-facing manner. Sound time management and personal calendar management. Ability Holidays: 21 days per year public holidays (Full time) Discretionary bonus scheme Group Life Cover Disability
and display a passenger friendly attitude at all times (even when not on shift and in uniform)
Comply
the prescribed uniform code and name tags at all times
Ensure working areas are kept neat and tidy
Any duties as requested by the management from time to time to ensure no disruptions to operations
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tasks other than those described herein from time to time. Prescribed procedures may be amended by management
and resolve customer inquiries and issues in real-time.
Duties and Responsibilit
or exceed performance targets, including response time.
Days & times of work:
The operation is based in the Cape
service and ensuring customer satisfaction at all times. They are currently seeking a Customer Service Agent customer inquiries via phone, email, and chat in a timely and professional manner - Assisting customers with
service and ensuring customer satisfaction at all times. They are currently seeking a Customer Service Agent customer inquiries via phone, email, and chat in a timely and professional manner - Assisting customers with