Service Calls
Log incoming service calls with all required information (date, time, customer name, contact name, telephone number, address, machine serial and model number, etc.)
Verify if machine logged is on SLA.
Ensure that calls being dispatched are made in a man
and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team years of experience in a quality assurance/quality control role within a call centre environment. Skills:
and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team years of experience in a quality assurance/quality control role within a call centre environment. Skills:
ocean exports, customer service and front-office admin essential.
Your role will entail portions
code of conduct. The role exists to have full control, visibility, and management of all of Santam's is that it controls, manages, and has line of sight of all Santam's non-motor salvage stock on the move suppliers as per SLA. Monitors receipts and dealer stocking of documents by the Salvage Supplier as per SLA
code of conduct. The role exists to have full control, visibility, and management of all of Santam's is that it controls, manages, and has line of sight of all Santam's non-motor salvage stock on the move suppliers as per SLA. Monitors receipts and dealer stocking of documents by the Salvage Supplier as per SLA
come back into stock. Ensure all stock received is processed, tested and handed over to stock team - Daily Daily. Stock must not pile up in stock room. Refer unrecoverable items to debtors to bill Attempt 30 collection per day Collect 20 Devices per day Fully test all stock received. Update and use checklists for testing
come back into stock. Ensure all stock received is processed, tested and handed over to stock team - Daily Daily. Stock must not pile up in stock room. Refer unrecoverable items to debtors to bill Attempt 30 collection per day Collect 20 Devices per day Fully test all stock received. Update and use checklists for testing
Ability to work both independently and in a team Admin orientated Attention to detail Deadline driven Customer
Ability to work both independently and in a team Admin orientated Attention to detail Deadline driven Customer