Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional Player Proactive Work under pressure Qualifications: Matric (NQF Level 4) Market Related.
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put customer Monitor open collections All merchants called for collections Call customer to arrange collection of devices items to debtors to bill Attempt 30 collection calls per day Collect 20 Devices per day Fully test all service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional Player Proactive Work under pressure Qualifications: Matric (NQF Level 4) Market Related.
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support requires excellent listening and communication skills. Matric National diploma/Degree advantageous . A minimum experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows and a team player. Reliable and ability to work without close supervision. Prior work experience in a fast-paced
file documentation are up to date. Answer inbound calls and to provide product and service information to customers. Resolve customer queries received through calls and emails. Hire, onboard and train new Client support requires excellent listening and communication skills. Matric National diploma/Degree advantageous . A minimum experience managing staff in customer support/ call centre environment. Punctual. Highly adaptable, shows and a team player. Reliable and ability to work without close supervision. Prior work experience in a fast-paced
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback quality assurance/quality control role within a call centre environment. Skills: Excellent listening and
specialises in listening to in- and outbound calls ensuring that all calls are in accordance with company policies POPIA and all relevant legislation. Listening to calls and reporting on the various departments within and uniformity. Identifying problematic/incorrect calls and trends that can be harmful to the company. Have
dentist's calendar.
work immediately Rental Technician in Rustenburg Matric Previous experience as Rental Technician advantageous
transactions and handle phone/email inquiries. Matric. 2 Years experience in customer service or sales