teams within a department, and monitor productivity
Relations Manager to join their Business Development department. To act as primary liaison between the companies companies and clients when promoting business services, addressing questions, solving problems, and alleviating ensuring continued client satisfaction through service excellence. To network in the healthcare industry clients Interact and coordinate with the relevant departments within the Company to facilitate funder rule rule changes, implement new or additional services and resolve concerns Attend meetings and information sessions
Underwriters to join their dynamic team due to their department expansion. The personal lines underwriter will business, amendments and client queries Processing Corrective action Cancellations Action Renewals Endorsements includes insurers and clients Provide ongoing service and support to your client base Administration:
Underwriters to join their dynamic team due to their department expansion. The personal lines underwriter will business, amendments and client queries Processing Corrective action Cancellations Action Renewals Endorsements includes insurers and clients Provide ongoing service and support to your client base Administration:
Administrator to join our team Route queries correctly from the Claims inbox Label queries accurately professionally to customer queries Always adhere to the service level agreements Respond professionally to website Liaise with other departments to resolve queries Liaise with brokers and medical service providers regarding Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least 2 years' Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
Administrator to join our team Route queries correctly from the Claims inbox Label queries accurately professionally to customer queries Always adhere to the service level agreements Respond professionally to website Liaise with other departments to resolve queries Liaise with brokers and medical service providers regarding Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least 2 years' Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier option option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call collaborate on debt collection efforts with other departments and institutions. Attributes : Communication
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier option option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call collaborate on debt collection efforts with other departments and institutions. Attributes : Communication
Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: the follow-ups on non-motor salvage by Salvage service providers. Ensures that salvage is sold as per complaints to the relevant Team Managers or Departments. Ensures that salvaged assets are auction-ready coming from the Merit Claims/ Non-Motor Assessing Departments Ensure that the systems are utilized per the Salvage SOP Identifies gaps between the Salvage department processes and that of the Assessing environment
communication / coordination and delivery for the CRM Department Responsible for key strategic reports, processes processes and procedures Imporve customer service offering Matric 5 years Sales and Marketing experience Background