/>Experience in handling ocean exports, customer service and front-office admin essential.
Your
A - Z for ocean exports, inclusive of customer service, as well as assisting with the reception duties
problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about about other products and services Resolving product and service problems Reviewing and making changes outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within accomodate for international hours 1 year Customer Service experience (desired but not mandatory) Fraud detection
teams within a department, and monitor productivity
Underwriters to join their dynamic team due to their department expansion. The personal lines underwriter will business, amendments and client queries Processing Corrective action Cancellations Action Renewals Endorsements includes insurers and clients Provide ongoing service and support to your client base Administration:
Underwriters to join their dynamic team due to their department expansion. The personal lines underwriter will business, amendments and client queries Processing Corrective action Cancellations Action Renewals Endorsements includes insurers and clients Provide ongoing service and support to your client base Administration:
Administrator to join our team Route queries correctly from the Claims inbox Label queries accurately professionally to customer queries Always adhere to the service level agreements Respond professionally to website Liaise with other departments to resolve queries Liaise with brokers and medical service providers regarding Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least 2 years' Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
Administrator to join our team Route queries correctly from the Claims inbox Label queries accurately professionally to customer queries Always adhere to the service level agreements Respond professionally to website Liaise with other departments to resolve queries Liaise with brokers and medical service providers regarding Qualifications: - Matric FAIS Compliant Customer Service Certificate Skills and Experience: At least 2 years' Always demonstrate an elevated level of customer service Ability to liaise with external parties Ability
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier option option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call collaborate on debt collection efforts with other departments and institutions. Attributes : Communication
Operations After call, ask customer to rate your service out of 10, Dial 55 on teleforge after call to put courier waybills by FYE Ensure booking address is correct and book on portal. Use low-cost courier option option Reduce cost to serve Use economy service 95% of time. Ensure what is supposed to be collected was collected Experience: 2- 3 years' experience in sales, customer service, or telemarketing. 2 years' experience in call collaborate on debt collection efforts with other departments and institutions. Attributes : Communication
experience will be an advantage
will help you underwriting standards and providing quality client service: