replacement parts. Customer service. To provide an exceptional level of service to current and prospective application as unsuccessful. EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Contact number: 0123483218 Website: this position and providing Eastern Personnel Consultants CC with your CV and other personal information
replacement parts. Customer service. To provide an exceptional level of service to current and prospective application as unsuccessful. EASTERN PERSONNEL CONSULTANTS CC (SINCE 1990) Contact number: 0123483218 Website: this position and providing Eastern Personnel Consultants CC with your CV and other personal information
maintain claims standards and provide quality client service:
Service delivery to ensure customer satisfaction:
Manager will manage a team of contact centre consultants. Ensuring that the team reaches target(s) by successful customer-facing agents to deliver the best service in the insurance industry • Manages people related absence and attrition within the team to ensure service level contributions are met/exceeded • Manages written correspondence • Ensure efficiency of service productivity and performance in the contact centre own competencies • Deliver exceptional customer service that exceeds customers' expectations through proactive
BMW Financial Services - Customer Service - Team Leader
Based in Midrand
voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
M-KOPA Customer Service - Team Coach
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The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
PROFESSIONAL AND
inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction with that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
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Typing Record keeping Operating switchboard Client services Data input and scanning of documents General office duties Handling petty cash Desired Skills: Customer service Verbal & Written communication Problem-solving
based in Sandton requires the services of a call centre agent. Customer service Client liaison - telephone
greeting members and delivering exceptional customer service assistance.
Key Performance