in a call center NOT NEGOTIABLE: Must be able to work night shift (until 22h00) and weekends on rotation
superior customer service, queries, deliver on promise. Work on Syspro. Compile accurate, informative reporting
post-graduate qualification Previous experience in working with client and/or intermediary service providers
post-graduate qualification Previous experience in working with client and/or intermediary service providers
respect. Teamwork and Collaboration: Ability to work effectively as part of a team and collaborate with objectives. Flexibility and Availability: Willingness to work irregular hours, including nights, weekends, and
of daily interaction with all clients Ability to work within an established team Excellent analytical and pays mindfulness Resilient: must be able to work under constant measurement and pressure Effectively
of daily interaction with all clients Ability to work within an established team Excellent analytical and pays mindfulness Resilient: must be able to work under constant measurement and pressure Effectively
and objectives. The Team Coach is also expected to work within all teams of the Contact Centre to ensure premium customer service
Maintaining accurate records of parts inventory and usage. Work Order Management: Tracking the progress of service Assurance: Performing quality checks on completed service work to ensure it meets industry standards and customer
records of parts inventory and usage.