comprehensive technical support to customers regarding all company products through various channels, including faulty goods before processing repairs and complete required paperwork. Exercise discretion when dealing with and professional service to customers. Complete all tasks at the trade counter to the satisfaction of
comprehensive technical support to customers regarding all company products through various channels, including faulty goods before processing repairs and complete required paperwork. Exercise discretion when dealing with and professional service to customers. Complete all tasks at the trade counter to the satisfaction of
Service Advisor.
Requirements:
callers are assisted with the information they require/desire and process the sales on the new customer's how to use and maintain their hearing aids. REQUIREMENTS Minimum education (essential): • Matric Minimum Troubleshooting (or in a role requiring similar skills as listed herein) Required nature of experience: • Customer PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate with relevant product or training information as required. • Maintain a high sales conversion rate. • Provide
callers are assisted with the information they require/desire and process the sales on the new customer's how to use and maintain their hearing aids. REQUIREMENTS Minimum education (essential): • Matric Minimum Troubleshooting (or in a role requiring similar skills as listed herein) Required nature of experience: • Customer PERFORMANCE AREAS, WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate with relevant product or training information as required. • Maintain a high sales conversion rate. • Provide
callers are assisted with the information they require/desire and process the sales on the new customer's Performance Areas, Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate with relevant product or training information as required. Maintain a high sales conversion rate. Provide Assist with outbound calling tasks as and when required/requested. Customer Experience Ensure customers satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort score' by
close attention to detail to ensure accuracy in all interactions and documentation. Skills: Proficiency to maintain good interpersonal relationships. Requirements: Grade 12 qualification. Medical or business-related
close attention to detail to ensure accuracy in all interactions and documentation. Skills: Proficiency to maintain good interpersonal relationships. Requirements: Grade 12 qualification. Medical or business-related
includes weekends (Saturdays and Sundays) Essential requirements – PLEASE DO NOT PURSUE YOUR APPLICATION IF YOU Brand Ambassador: Well-presented and well-groomed at all times with good verbal and written communication Driver's License: A valid driver's license is required for this position. R8000 per month based on exp
includes weekends (Saturdays and Sundays) Essential requirements – PLEASE DO NOT PURSUE YOUR APPLICATION IF YOU Brand Ambassador: Well-presented and well-groomed at all times with good verbal and written communication Driver's License: A valid driver's license is required for this position. R8000 per month based on exp