Printer Technician / IT Service Controller needed in a Large IT / Office Automation Company based in client problems that need to be escalated to technicians by sending jobcards and other communication to repair jobs advising of technician allocated and estimated arrival time of technician Closing of completed completed job orders by ensuring technicians reported work done and changing status, date completed and other new machine installations Continuous review of technician workload to balance workload and obtain faster
Minimum 3 years post-article experience in commerce
AFS (full IFRS)
Proficient in Excel
Qualification:
Qualified CA(SA) or eligible to register CA(SA)
Contact LEE-ANN SASMAN on
North area is looking for a SaaS / MSP Technical Account Manager to join their growing team. Please note: based in-office role. The SaaS / MSP Technical Account Manager works closely with customers to understand to contract renewal. As a SaaS / MSP Technical Account Manager, it is your role to be the client's partner negative feedback, advice/queries, engage at-risk accounts, provide clients with recommendations on how to valuable content for clients, engage in-opportunity accounts, host 1 on 1 training sessions, monitor client's
Centre NQF 4 or Generic Management NQF 4/5 - Learnership for Individuals with Disabilities (Durban)
Our for individuals to participate in an exciting learnership opportunity.
service appointments for technicians based on customer needs and technician availability.
to take service calls, communicate these to technicians, keep cleints up to date and manage the spares repair jobs advising of technician allocated and estimated arrival time of technician Capturing of spares with client Issuing of stock to drivers and technicians as per invoices generated Cyclecounting of stock service Controller 1 Year printer repair field technician R15 000 CTC R 1000 performance bounus Participation
service appointments for technicians based on customer needs and technician availability. Communicate information about the service process. Coordinate with technicians to ensure they have the necessary tools, equipment scheduling conflicts or delays proactively. Optimize technician schedules to maximize efficiency and minimize
numbers and issue the go ahead to the foreman and technicians. Update clients 4 hourly on the status of vehicles to all company policies. Send payment Proof of Accounts and ensure the debtors is loaded and removed. numbers and issue the go ahead to the foreman and technicians. Update clients 4 hourly on the status of vehicles to all company policies. Send payment Proof of Accounts and ensure the debtors is loaded and removed.
response time is enforced.
Ensure your technicians are following the Schedules for the next day
Technicians commitments.
sector