company has a vacancy for a Customer Service Representative . Role: Customer Service Representative. Location: between a customer and the relevant internal department. The target is to ensure excellent service standards efficiently to customer orders and queries in order to maintain high levels of customer satisfaction. relevant experience gained, preferably with a Customer Service/Internal Sales background. Packaging industry communicator with negotiation skills Excellent customer service skills, written, verbal communication and
looking for a suitably qualified and experienced Customer Support Agent or Call Centre Agent to join our Performance Areas a) Customer Service Excellence Handling inbound and outbound customer calls professionally information about insurance products and services Resolve customers inquiries and basic complaints efficiently high levels of customer satisfaction and engagement. b) Policy Support Assist customers with policy-related policy-related queries, renewals and amendments Guide customers through the claims process c) Communication Skills
Customer Support Representative
R14k - R18k
Cape
delivering exceptional service and creating a seamless experience for their customers. Reporting to the Manager
information about company services and booking procedures.
Introduction Growing Technology company Description Customer Support Representative R14k - R18k Cape Town Excellent delivering exceptional service and creating a seamless experience for their customers. Reporting to the Manager fundamental information about company services and booking procedures. Aid customers and in navigating and utilizing utilizing the app and website. Accurately document customer interactions, complaints, and queries for potential multiple tasks simultaneously. Basic knowledge of customer service principles and practices. Familiarity with
Introduction Growing Technology company Description Customer Support Representative R14k - R18k Cape Town Excellent delivering exceptional service and creating a seamless experience for their customers. Reporting to the Manager fundamental information about company services and booking procedures. Aid customers and in navigating and utilizing utilizing the app and website. Accurately document customer interactions, complaints, and queries for potential multiple tasks simultaneously. Basic knowledge of customer service principles and practices. Familiarity with
looking for a suitably qualified and experienced Customer Support Agent or Call Centre Agent to join our Performance Areas a) Customer Service Excellence Handling inbound and outbound customer calls professionally information about insurance products and services Resolve customers inquiries and basic complaints efficiently high levels of customer satisfaction and engagement. b) Policy Support Assist customers with policy-related policy-related queries, renewals and amendments Guide customers through the claims process c) Communication Skills
and a customer-centric approach. An accredited financial advisor commands the respect and trust of those those customers who are entrusting their and their families financial futures to them. At a glance it is is about championing our valued customers to achieve their lifetime goals by identifying their financial appropriate financial advice, in line with the customer's resources and financial goals, to enable positive assets and estate. Provide pro-active, on demand financial service and advice to customers within your
and a customer-centric approach. An accredited financial advisor commands the respect and trust of those those customers who are entrusting their and their families financial futures to them. At a glance it is is about championing our valued customers to achieve their lifetime goals by identifying their financial appropriate financial advice, in line with the customer's resources and financial goals, to enable positive assets and estate. Provide pro-active, on demand financial service and advice to customers within your
on customer service is a must. Honesty, integrity and the ability to earn trust amongst customers are skills Attend the placement of day-old chicks to customers Provide support, guidance and assistance Conduct clients and customers Assist with small scale credit applications Understand customer's circumstances expectations and needs Provide service excellence Assist with the customer feedback system Assist with the
standard of service and compliance and to troubleshoot any issue relating to the service offering. (Target provide accurate information to the customer by speaking to customers and listening to them to gain a better offers or renewals or other issues related to our services
- Responding and listening efficiently and relationships with clients and Contact Centre team based on trust and reliability
- Understanding and striving Contact Centre metrics while providing excellent customer service
- Be professional and polite always
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