TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
TECHNICAL SUPPORT AGENT/PRODUCT AND SUPPORT EXPERT INTRODUCTION A medical software and technology company Pretoria East is seeking to employ a Product and Support Expert with at least 2 years of experience in a Product Experts provide high-quality first-line support and remote care to the company's USA customers applicable experience (years): • 2 years in Customer Support and Troubleshooting (or in a role requiring similar relationship management • Telephonic and email support • Video calling experience (advantageous) • Contact
Product Experts provide high-quality first-line support and remote care to hearX USA customers. They maintain meet their needs to minimise returns. Customer Support Answer any inbound calls and assist as far as possible timely manor. Complete assigned CRM tasks for support calls to customers. Assist with outbound calling positive view of hearX and Lexie and the customer support team and processes. Conduct business in a professional improve customer satisfaction. Maintain customer support KPA's at all times to ensure a high ‘customer effort
the company fosters a culture of learning and support among its team members. Transparency, diversity sustainability. How you'll role As a Customer Support Specialist at this scaling startup, you will play you'll need Experience in a financial and customer support role, preferably within property management or
supervises all Front Office personnel and ensures proper completion of all front office duties.
assets are protected within the law. Investigation support and emergency protection duties will be part of
assets are protected within the law. Investigation support and emergency protection duties will be part of
HAVE SECURITY GUARD EXPERIENCE OR ARMED RESPONSE OFFICER EXPERIENCE AND DONT HAVE THE RELEVANT PAPERWORK clients Willingness to follow instructions and support team members in achieving common security objectives
Ability to work both independently and in a team Admin orientated Attention to detail Deadline driven Customer
Ability to work both independently and in a team Admin orientated Attention to detail Deadline driven Customer