Objective:
Our client is looking for a Customer Care Coordinator for an automotive company who will will work closely with the Aftersales and Customer Care team to ensure the daily effectiveness of the candidate will assist the Customer Relations Manager in all areas of customer care elements and activities call centre activities - dealing with incoming customer complaints and queries.
BMW Financial Services - Customer Service - Team Leader
Based in Midrand Leader is to lead an inbound voice/messaging/email customer services team and to maintain quality of service service delivered in conjunction with customer goals and objectives. The Team leader is also expected to all teams of the Contact Centre to ensure that Customer Experience is delivered all the time.
Main
1-2 years within a Contact Centre environment (Customer Service /Messaging highly advantageous)
currently seeking a dynamic and experienced Customer Care Team Leader to join our team at the Centurion this role, you will be responsible for managing customer queries and escalations, ensuring smooth operations managing team members effectively. Customer Service: Handling customer complaints and queries professionally with customers. Develop and implement customer service policies and procedures Monitor customer service Resolve customer complaints and inquiries in a timely and efficient manner Analyse customer service trends
include:
supplier requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working Team Leader, the Customer Service staff and Sales team You will attend to customer service requirements requirements, customer queries and complaints Arrange and co-ordinate service attendances for equipment servicing repairs to vehicles, vehicle branding, etc Assisting Customer Service Administrator in compiling supporting services/customers support Planning of engineer/apprentice pool Asset control for Customer Service department
supplier requires a Customer Service Coordinator for the KZN branch. Matric and 5 years customer service working Team Leader, the Customer Service staff and Sales team You will attend to customer service requirements requirements, customer queries and complaints Arrange and co-ordinate service attendances for equipment servicing repairs to vehicles, vehicle branding, etc Assisting Customer Service Administrator in compiling supporting services/customers support Planning of engineer/apprentice pool Asset control for Customer Service department
Matric and 5 years customer service working experience is required
Word, Excel and Powerpoint skills
Team Leader, the Customer Service staff and Sales team
You will attend to customer service requirements
requirements, customer queries and complaints
Arrange and co-ordinate service attendances for equipment
vehicles, vehicle branding, etc
Assisting Customer Service Administrator in compiling supporting
services/customers support
Planning of engineer/apprentice pool
Asset control for Customer Service
primary responsibility will be to ensure that all customer queries are dealt with in an efficient manner
Parcel Perfect.
2 - 3 years' previous customer service experience in a similar role in the l
up on outstanding quotes.
Monitor/update customers on special shipments. Know truck arrival times
non-account clients.
Run delivery reports by customer as and when required by management.
Assist
logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times for non-account clients. Run delivery reports by customer as and when required by management. Assist with
Are you a seasoned customer service specialist with a knack for sales and supply chain management? Do excel in leading teams to deliver exceptional customer experiences? If so, we want you to join our dynamic the Group Customer Services Manager, you'll be at the forefront of ensuring our customers' satisfaction will be to provide superb customer service, lead and motivate the customer services team, manage incoming incoming orders, and develop customer service improvement programs. You'll play a crucial role in setting