performance indicators and meet expected client service levels.
Demanding and time-sensitive call
Flexibility to work shifts
Previous customer service experience preferred
Benefits
1. Remuneration:
A Client Services Representative is responsible for answering client calls, listening to their concerns first call resolution. ▪ Adhering to all client services guidelines and procedures. ▪ Keep record of all team. Knowledge and Skills: ▪ Knowledge of client service practices and principles ▪ Excellent professional priorities and manage time effectively. ▪ Commitment to service excellence ▪ Responsible and accountable ▪ Team Experience ▪ 2-3 years working experience as a Client Services Consultant ▪ Multilingual ▪ Medical aid or Health
Reference: CAW005659-KdW-1 Service Advisor - Cape Town A professional Vehicle Workshop based in Cape Town (Northern Suburbs) is urgently looking for a Service Advisor to join their team. Minimum Requirements: presentable with a minimum of 1 year experience as a Service Advisor in the Automotive / Motor Industry Drivers
known Motor Group is looking for an above average Service Advisor to join their team at one of their more looking for an average Service Advisor; instead, they want a dedicated Service Advisor with exceptional exceptional aftercare service skills who can elevate their CSI. Their ideal candidate will be a top performer a challenge, boasting a minimum of 2 years of Service Advisor experience in a franchised dealership, professional work ethic, outstanding customer service skills, and proficiency in CDK. If this candidate
Purpose: To provide a professional prompt service to export shippers in respect of their shipments and functions of the Export Client Services Assistants are fulfilled. Customer Service Resolve all client queries clients on email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations other client problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed
BMW Financial Services - Customer Service - Team Leader
Based in Midrand
voice/messaging/email customer services team and to maintain quality of service delivered in conjunction with
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
authorise purchases and invoices for Passenger Services, Crew and Technical;
candidate is someone with exceptional customer service, problem solving and managerial skills. Attend to voids and refunds Ensure that all customer service standards are met Maintain a positive and productive environment Train and instruct staff on customer service and store policies Assign tasks to staff to ensure managerial role preferred Strong knowledge of customer service principles and practices Able to remain calm and
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps Funeral Cover Job Responsibilities: Provide customer service support to customers by obtaining, analysing, and manner. Manage , coordinate, and track the customer service team activities to achieve agreed plans, targets Customers on various internal systems. Always ensure service excellence and client satisfaction with all client to eliminate ongoing impact. Prepare customer service reports and checks, to ensure effective and efficient