team. Call Centre Agent for an IT Services and Repair Centre. Matric Call Centre Agent, with experience
e: Strong understanding of automotive repair and maintenance procedures.
about needed repairs and alternatives that can be offered in place of expensive repairs. Answering customer communication: Explain service recommendations and repairs in simple, understandable language. Avoid technical writing: Ensure written communication, like emails or repair orders, is clear, concise, and free of errors. timelines, costs, and potential issues related to repairs. This helps manage customer expectations and avoid customers updated on the progress of their vehicle repairs and inform them of any unexpected delays or changes
technicians
Service, where we specialize in brakes and clutch repairs. Salary according to experience and union requirements
Training times for clients - Fualt finding and Repairs - Upgraded - IT Technician - Building client relationships
Liaising with technicians Customer liaison Determining repair timelines Scheduling and booking appointments Estimating
Knowledge : Strong understanding of automotive repair and maintenance procedures. Attitude : Customer-focused completion of work. Technical Insight : Explain repair and maintenance work to customers, ensuring they
once it is deemed a write-off or uneconomical to repair, by the Assessor. This must be done in adherence and working with big data sets and Wwriting and repairing formulas. Unpacking and creating reports from
once it is deemed a write-off or uneconomical to repair, by the Assessor. This must be done in adherence and working with big data sets and Wwriting and repairing formulas Unpacking and creating reports from big