1 Year related experience. Deliver exceptional service that exceeds customers’ expectations through proactive order to drive and achieve relevant product and service targets. Ensure all communications with clients loop. Provision of an efficient administration service through careful and timeous planning, reporting
who pride themselves on delivering exceptional service and creating a seamless experience for their customers Provide fundamental information about company services and booking procedures. Aid customers and in navigating customer service principles and practices. Familiarity with using apps and websites for service bookings
who pride themselves on delivering exceptional service and creating a seamless experience for their customers Provide fundamental information about company services and booking procedures. Aid customers and in navigating customer service principles and practices. Familiarity with using apps and websites for service bookings
who pride themselves on delivering exceptional service and creating a seamless experience for their customers
Computer literate with competence in Microsoft Office Relevant qualification in aesthetics ie. Masters
Computer literate with competence in Microsoft Office Relevant qualification in aesthetics ie. Masters
dynamic team. Key Performance Areas a) Customer Service Excellence Handling inbound and outbound customer accurate information about insurance products and services Resolve customers inquiries and basic complaints informed about the company's insurance products and services. Understand policy terms, coverage options, and daily customer retention by providing excellent service and support. Take part in sales and retention campaigns Collect and relay customer feedback to improve service quality. Participate in training programs to enhance
dynamic team. Key Performance Areas a) Customer Service Excellence Handling inbound and outbound customer accurate information about insurance products and services Resolve customers inquiries and basic complaints informed about the company's insurance products and services. Understand policy terms, coverage options, and daily customer retention by providing excellent service and support. Take part in sales and retention campaigns Collect and relay customer feedback to improve service quality. Participate in training programs to enhance
escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key escalation handling. Delivering results as per Service Level Agreement targets / timelines will be key
Reference: PTA023034-CN-1 Service, Support and On boarding Consultant - Ferndale R12 500 CTC Inclusive that the Support Centre provide quality customer service on every call Consultant: Charlene Nel - Dante