The Department:
Our foreign customer service teams consist of specialist hosts who have knowledge and understanding of the customers within their specific regions. These highly skilled and professionally trained hosts deliver customer service in multiple foreign lan
Requirements:
Oversee the customer services department's day-to-day activities, including hiring, training, mentoring, and Oversee the customer services department's day-to-day activities, including hiring, training, mentoring, and
Oversee the customer services department's day-to-day activities, including hiring, training, mentoring, and Oversee the customer services department's day-to-day activities, including hiring, training, mentoring, and
Contact Centre Team Coach
Based in Randburg
Fixed term contract
The position of the Team Coach is to lead an inbound voice/messaging customer servic
exceptional service. Education : High school diploma or equivalent required. Additional technical training or
on all contracted secondary services. Development and delivery of training products. Management of external
on all contracted secondary services. Development and delivery of training products. Management of external