on customer calls, Updating Customer database, Collecting and reporting feedback, Training new onboard
policy and procedures
policy and procedures
policy and procedures
with customers to confirm their satisfaction, collect feedback, and resolve any complaints or problems
with customers to confirm their satisfaction, collect feedback, and resolve any complaints or problems
policy and procedures
negotiation skills with regard to finance debt collection matters. The post Senior Contact Centre Agents
operations. Drive the reduction of claims by collecting comprehensive operational information from both needs and translate them into actionable tasks. Collect and analyze data on customer complaints and inquiries
operations. Drive the reduction of claims by collecting comprehensive operational information from both needs and translate them into actionable tasks. Collect and analyze data on customer complaints and inquiries