logistics experience, and can handle and resolve customer complaints professionally, then this position company as a Customer Service Agent. Your primary responsibility will be to ensure that all customer queries Knowledge of Parcel Perfect. 2 - 3 years' previous customer service experience in a similar role in the l Follow up on outstanding quotes. Monitor/update customers on special shipments. Know truck arrival times for non-account clients. Run delivery reports by customer as and when required by management. Assist with
Internally. Collecting and analysing customer data Tracking sales representatives activities Managing sales pipeline pipeline / opportunities for sales representatives Using CRM systems to manage relationships. Developing meet customers needs. Handling customer complaints Overseeing the interactions between customers and key key team members, such as Customer Service Representatives Delegating sales enquiries and ensuring enquiries new customers. Help coordinate sales exhibitions. Collaborating with sales, marketing, customer service
/>
Experience in handling ocean exports, customer service and front-office admin essential.
customer service, as well as assisting with the reception
Solugrowth is looking for a Customer Service Agent for a client based in Boksburg within the Logistics Logistics environment to ensure that all customer queries are dealt with in an efficient manner and provides Follow up on outstanding quotes Monitor/update customers on special shipment Know truck arrival times for for non-account clients Run delivery reports by customer as and when required by management Assist with
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact addressing inquiries, and providing technical support with professionalism and precision. With strong QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education policyholders. Provide policyholders with technical support on the client systems. Follow up with policyholders key performance metrics, quality standards and customer experience program. Perform other duties as needed
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact addressing inquiries, and providing technical support with professionalism and precision. With strong QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education policyholders. Provide policyholders with technical support on the client systems. Follow up with policyholders key performance metrics, quality standards and customer experience program. Perform other duties as needed
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact addressing inquiries, and providing technical support with professionalism and precision. With strong QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education policyholders. Provide policyholders with technical support on the client systems. Follow up with policyholders key performance metrics, quality standards and customer experience program. Perform other duties as needed
DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline contact addressing inquiries, and providing technical support with professionalism and precision. With strong QUALIFICATIONS Experience of up to 1 year, preferably in a customer service environment Some post High School education policyholders. Provide policyholders with technical support on the client systems. Follow up with policyholders key performance metrics, quality standards and customer experience program. Perform other duties as needed
objective of providing an end-to-end service and support to brokers.
Key Responsibi
iding telephonic support to the intermediary on record, authorised representatives from the brokerage
Attributes
assortments are improved and enhanced for the online customer Maintains high levels of internal service Takes external customer service queries until the query is resolved and closed to the customer's satisfaction satisfaction Ensures customer service tickets are actively managed and resolved timeously Continuously seeks ways & external customers Offers alternate solutions to challenges faced when assisting customer services teams diploma 1-2 years working experience in eCommerce retail High degree of numeracy and analytical skills,