freedom and tools needed to care for their clients' customers as if they were their own. Every employee brings doing things. About the Role: As a Spanish Customer Service Representative, you will play a crucial role client and their customers. You will be the first point of contact, ensuring that customers receive exceptional exceptional service and support. Requirements: Fluent in Spanish Fluent in English High School Qualification Documents Minimum of one year of experience in customer service Willing to work shifts
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to effective and efficient admin operation. Update customer account/details with necessary information when of our products, services, and policies to supply accurate information to customers. Contributes to working team effort to maintain high levels of service. Record customer interactions and follow up on pending
They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Town
Overview:
As a Customer Service Agent, you will be responsible for interacting with customers to provide
inquiries about products and services and to handle and resolve any customer complaints. The ideal candidate
candidate will have excellent communication skills, a customer-centric mindset, and the ability to multitask
Responsibilities
Key Responsibilities:
- Responding to customer inquiries via phone, email, and chat in a timely
problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within accomodate for international hours 1 year Customer Service experience (desired but not mandatory) Fraud
problems and provide information related to product/services Please note that this role is for an international mandatory Fraud Detection Servicing customers by answering product and service questions and advising about products and services Resolving product and service problems Reviewing and making changes on customers' account outbound calls Adhering to compliance policy Customer Service Oriented Matric Fluent English Must live within accomodate for international hours 1 year Customer Service experience (desired but not mandatory) Fraud
(Western Cape). Looking for agents to promote sealant to farmers. The agent will receive R1000 per container for any type of scam. We will appoint multiple agents for 5 different areas.
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps to provide product and service information to customers. Prepare customer service reports and checks, to effective and efficient admin operation. Update customer account/details with necessary information when of our products, services, and policies to supply accurate information to customers. Contributes to working team effort to maintain high levels of service. Record customer interactions and follow up on pending
looking for a rental agent for their branch in Boksburg Greet and assist customers, addressing inquiries damage. Promote and upsell additional services and inform customers about promotions. Maintain accurate phone/email inquiries. Matric. 2 Years experience in customer service or sales, preferably in car rentals. Strong
convenient e-Hailing services benefits, we are committed to delivering exceptional customer service . At SmartOps calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Identify and document areas for improvement in agent performance. Collaborate with the training team and recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations Compliance and Risk Management: Ensure that all customer interactions comply with legal and regulatory
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