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More than 2 years' call centre and/or customer management experience (Solution training will be provided)
automotive industry. Strong leadership and team management skills. Excellent communication and interpersonal effectively. Proficiency in customer relationship management (CRM) software and Microsoft Office Suite. Knowledge
guidelines, and customer concerns. Parts and Inventory Management: Ordering necessary parts and materials for vehicle records of parts inventory and usage. Work Order Management: Tracking the progress of service jobs and updating
concerns.
claim expectation is adequately addressed and managed by applying the principles and effectively communicating priority and escalated claims as identified by management are processed within 2 hours. Interacting with
claim expectation is adequately addressed and managed by applying the principles and effectively communicating priority and escalated claims as identified by management are processed within 2 hours. Interacting with
multitask and manage multiple priorities • You have a strong sense of ownership • You can manage your own
multitask and manage multiple priorities • You have a strong sense of ownership • You can manage your own
to establish a South African support branch to manage their local payroll enquiries. Candidates should and outbound calls to contractors and agencies Managing customer accounts Attending to queries for example