claims ● Maintain non-motor and own damage claims service effectively ● Ensure ALL calls are answered according
Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: the follow-ups on non-motor salvage by Salvage service providers. Ensures that salvage is sold as per Excel ClaimCenter & BPM COMPETENCIES Client Service Orientation Analytical Thinking Informational Seeking
general cleaning, paperwork, possible assistance of customers, removals, driver and after hours work (overtime
ribute all ETA's to external and internal service providers through all channels as detailed in the with Flight Line, Crew and AMC to arrange all services as required;
Reception areas operate at and deliver a high-quality service at all times.
Key Performance
downtime to a minimum
Reception areas operate at and deliver a high-quality service at all times.
Key Performance
downtime to a minimum
orientation
Self-development orientation Cultural sensitivity Service orientation Excellent people skills Computer Literacy
Self-development orientation Cultural sensitivity Service orientation Excellent people skills Computer Literacy
Santam's Non-Motor Claims Service department has a position available for a Salvage Case Management Agent: the follow-ups on non-motor salvage by Salvage service providers. Ensures that salvage is sold as per