Absa Customer Service Jobs in South Africa - Page 3
Customer service / support
- Last 7 days
M-kopa Team Coach
Randburg
Negotiable
M-KOPA Customer Service - Team Coach
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The position of the Team Coach voice/messaging/email customer services team and to maintain quality of service delivered in conjunction conjunction with customer goals and objectives. The Team Coach is also expected to work within all teams of the the Contact Centre to ensure that Customer Experience is delivered all the time.
Main Responsibilities
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
share this job on whatsappSassa - Team Coach NEW
Randburg
Negotiable inbound voice/messaging customer services team and to maintain quality of service delivered in conjunction conjunction with Altron People Solutions customer goals and objectives. The Team Coach is also expected to work teams of the Contact Centre to ensure that the Customer Experience is delivered all the time.
Main
that all agents meet agent adherence and reach service levels (Basic Metrics i.e. NPS, FCR and AHT).
M-kopa - Quality Analyst
Randburg
Negotiable Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify areas all required information were disclosed
Executives - Australia 3rd June
ExlCape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and items in a timely manner. Deliver highly positive service experiences consistent with our key performance
Executive Cape Town
ExlCape Town Region
JOB DESCRIPTION Join our dynamic team as a Customer Service Representative, where you'll be the frontline organizational skills, you'll deliver exceptional service experiences while contributing to a collaborative Experience of up to 1 year, preferably in a customer service environment Some post High School education education preferred Excellent telephone etiquette and service delivery skills Strong communication skills and items in a timely manner. Deliver highly positive service experiences consistent with our key performance
Shift Supervisor Cape Town International Airport
First Car RentalCape Town International Airport
financial and support services sectors. We are FIRST in car hire and FIRST in service A vacancy currently management; attention to detail; team management; customer focus; co-operation; action orientation and decision-making exceptional customer service. Provide accurate and timeous information to our customers. Monitor staff staff interactions with customers (quality, accuracy, attitude etc), providing coaching & counselling regarding service excellence, adherence to policies & procedures. a Car Rental Operations service environment
Supervisor Centurion
Sydsen RecruitCenturion
address and implement improvements on client service given Monitor all feedback Ensure all processes consistency in customer communications. Quality Assurance (QA) - Compile and present reports on customer satisfaction indicators Skills: Proven experience in a customer service or customer relations role, preferably in the automotive handle escalated customer inquiries or complaints effectively. Proficiency in customer relationship management Office Suite. Knowledge of automotive products, services, and industry trends. Ability to work in a fast-paced
Claims Consultant La Lucia
Simply Hr PayrollSouth Africa
R15k to R20K large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant to join their The goal is to consistently exceed and practice customer expectaions as governed by regulations on a regular Demonstrate a clear understanding and execution of customer complaints and resolutions that must be maintained to be authorized to the service provider, and the correct appointment of service providers to the claims to communicate prompt claims resolution to the customer. Have a clear understanding of how to operate
Claims Fulfilment Consultant - Homeloan Environment R15k To R20k
Simply Hr PayrollSouth Africa
R15k to R20K large Homeloan and Insurance company requires the services of a Claims Fulfilment Consultant to join their The goal is to consistently exceed and practice customer expectaions as governed by regulations on a regular Demonstrate a clear understanding and execution of customer complaints and resolutions that must be maintained to be authorized to the service provider, and the correct appointment of service providers to the claims to communicate prompt claims resolution to the customer. Have a clear understanding of how to operate
Receptionist
Umhlanga Rocks
R0 per month greeting members and delivering exceptional customer service assistance.
Key Performance include:
- Answering telephones
- Customer service driven
- Efficiently assisting &
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