contact resolution rate, without compromising customer care. Provide comprehensive troubleshooting and solve discretion for efficient resolutions. Offer our customers the best care by making appropriate call transfers. Ensure
contact resolution rate, without compromising customer care. • Provide comprehensive troubleshooting and for efficient resolutions. • Offer our customers the best care by making appropriate call transfers. •
contact resolution rate, without compromising customer care. • Provide comprehensive troubleshooting and for efficient resolutions. • Offer our customers the best care by making appropriate call transfers. •
communication both oral and written
Applying customer service/care principles to all calls
Working with
reports and checks, to ensure effective and efficient admin operation. Update customer account/details with
reports and checks, to ensure effective and efficient admin operation. Update customer account/details with
Brief Company Overview Securitell predominantly supplies very sophisticated and reliable Perimeter Security Sensor and Surveillance Systems. We are currently the only distributor in Southern Africa for Ascendant's CCTV Systems which are imported from Canada and Sicurit's Perimeter Intrusion Detectio
Brief Company Overview Securitell predominantly supplies very sophisticated and reliable Perimeter Security Sensor and Surveillance Systems. We are currently the only distributor in Southern Africa for Ascendant's CCTV Systems which are imported from Canada and Sicurit's Perimeter Intrusion Detectio