Customer Service Resolve all client queries /complaints initiated by the client and ensure that the relevant SDM is advised of same. Action canvassing where required. Visit clients with SDM and resolve problems/educate clients whenever necessary. Check daily booking summary list and rectify errors w
To accurately check and approve the onboarding of customers for all branches taking into consideration FICA and on-boarding requirements as required by the Bank's documented policies and procedures. To provide external customer services to Branches and Customers. Customer on Boarding To review and a
Collaborate with departments such as security, admin, facilities, and HR to ensure seamless member, staff, and strong computer skills across all aspects of the MS office suite and prior experience with monitoring and
growing team. Please note: this is a shift based in-office role. The SaaS / MSP Technical Account Manager experience Experience with Microsoft 365 Admin Centre/Google Workspace Admin preferred Ability to build rapport
Ability to work both independently and in a team Admin orientated Attention to detail Deadline driven Customer
Ability to work both independently and in a team Admin orientated Attention to detail Deadline driven Customer
Service Advisor duties
Good computer (DMS) and admin skills
Fully bilingual (English & Afrikaans)
English Language.
Excellent interpersonal and admin skills.
Ability to work shifts.
A stable
service station Assist Head of Customer Service with HR Planning Working according to rules with internal
service station Assist Head of Customer Service with HR Planning Working according to rules with internal