customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process experience: • Customer relations and relationship management • Telephonic and email support • Video calling support experience • Administration and record management • Working in a digital environment Skills and communication ability and oratorship • Conflict management Other: • Working hours: 15:00-02:00 • Working
customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first contact information from the customers to allow for effective management of the relevant escalation. Escalate and assign assigned CRM tasks for support calls to customers. Assist with outbound calling tasks as and when required/requested
office functions and logistics, managing purchases, and providing assistance with member engagements and including purchases and other arrangements.
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
members and delivering exceptional customer service assistance.
Key Performance Areas i
telephones
be limited to:
exports, inclusive of customer service, as well as assisting with the reception duties as required.