OF THE JOB Manages and builds a high-performance call center of CLO's with a clear vision to provide world-class Experience: 5 years management experience in a Call Centre environment MAJOR RESPONSIBILITIES AND KEY RESULTS relationship with each individual who is part of the call center structure. Document performance agreements daily. Conduct remote live listens of at least 3-5 calls per week per CLO area. Conduct required performance customer complaints within the CRM platform. Be available to the team to assist with irate customers or
operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment operation environment. RESPONSIBILITIES Receive inbound calls from policyholders in a contact center environment
customer service or payroll support and have call centre or finance industry experience. Knowledge of office will be based in Westlake Business Park, Cape Town. Only candidates residing in the Southern Suburbs 6pm ( to match UK working times ) Position is available immediately. Roles and Responsibilities: Compliance Queries and compliance duties Inbound and outbound calls to contractors and agencies Managing customer accounts
in-house CRM system. This is an in-office role in Cape Town Southern suburbs.
Experience required:
At
responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other responsible for managing both inbound and outbound calls, as well as other correspondence related to claims adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
in-house CRM system. This is an in-office role in Cape Town Southern suburbs. Experience required: At least senior management The post Reservations Manager Cape Town appeared first on freerecruit.co.za .
vehicles, ensuring they are properly maintained and available for customers. Handle customer service issues
Purpose: To provide a professional prompt service to export shippers in respect of their shipments and to provide in office support to Export Sales Development Managers. Assist with all export related queries and ensure that the functions of the Export Client Services Assistants are fulfilled. Custo
Organisational Development) to join our dynamic team in Cape Town. About the Company Lyra is transforming mental management of the secondary services contract for Western Cape Government. This is multifunctional role that spans
Telesales Clerk - Kraaifontein, Cape Town – Market Related Salary Customer service – processing orders