drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
inspection sheets to compare to.
ResponsibilitiesCustomer service engagement via incoming calls and respond to email queries Managing reservation
Role & Responsibilities: Managing incoming calls and customer service enquiries Capture Customer engagement Customer service Administration Answering calls and assisting customers with queries on orders Processing
classes
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
Circumstances Overtime as and when required. On call to resolve problems. Occasional local and national
Circumstances Overtime as and when required. On call to resolve problems. Occasional local and national