team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in Randburg Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer service and offering timely and accurate support. The agent will need to have strong interpersonal skills, computer
clients, outfitters, airlines, clearing agents, freight agents, taxidermies, permit offices (nature conservation
clients, outfitters, airlines, clearing agents, freight agents, taxidermies, permit offices (nature conservation
duties.
Accurate timely quoting to clients and agents
Attention to detail and strong administrative
duties.
Accurate timely quoting to clients and agents
Attention to detail and strong administrative
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onboarding, and ongoing support of real estate agents using the platform Lead the recruitment, hiring resolution of issues and inquiries from real estate agents using the platform Develop and implement procedures
onboarding, and ongoing support of real estate agents using the platform Lead the recruitment, hiring resolution of issues and inquiries from real estate agents using the platform Develop and implement procedures
systems to capture relevant performance data across agents, queues, and customer satisfaction