Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
Customer Service Position Requirements: 12 Months Call Centre Experience Matric Clear Criminal Record ITC
Experienced team Leader needed for an Inbound Sales Call Centre
Matric essential
Diploma / Certificate
communicate fluently in English and Afrikaans • 1 year call centre or customer service experience Key Competencies:
skills Telephone etiquette Computer Literate Call Centre / Control room background – environment The post
qualified and experienced Customer Support Agent or Call Centre Agent to join our dynamic team. Key Performance follow-ups d) Technical Proficiency Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations j) Team Collaboration Work collaboratively customers through the claims process Utilize call centre software, insurance software and customer relationship Contribute to the overall efficiency of the call centre operations Work collaboratively with team members
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qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
Minimum requirements: 2 Years experience in a call centre industry 2 Years on boarding of new clients experience
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