Call Centre Quality Coach Jobs in South Africa - Page 4

Senior Contact Centre Agents

 Freerecruit

Hyper By The Sea

● Responsible for the supervision of a quality Contact Centre with regard to receiving manual applications accordance with manual; ● Dealing with outbound calls in terms of an escalated query in terms of applications at the Contact Centre; ● Responsible for the supervision of a quality Contact Centre with regard to attending supervision of a quality Contact Centre with regard to attending and resolving voice calls received; ● Report Matric/NQF level equivalent, ● National Diploma in Call Centre/Marketing/Sales Service will be an added advantage

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Monitoring Centre Associate

 Freerecruit

Clarendon Marine

Computer Literate Call Centre / Control room background – environment The post Monitoring Centre Associate appeared

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Call Center / Remote Sales Agent

Cape Town City Centre

 R7 000 Monthly

Responsible for making outbound calls to obtain new customer business as well as service existing customers Experience:

• 5 to 10 years
• Cold calling: 2 years (Required)

M-kopa - Quality Analyst

Randburg  Negotiable

Position:

Ensuring established quality standards through continuous evaluation and reporting performance. Verify adherence and compliance to stated quality, customer and compliance standards. Aim to identify skills;

• Matric
• Minimum 1 year call centre industry experience
• FAIS, Compliance skills
• Results driven with a focus on quality and customer service;
• Applicants need to

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Quality Control Agent Centurion

 Smartops Ltd

South Africa

sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer

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Quality Control Officer

 Private Company

Cape Town Region

 Attractive packages with fringe benefits

Quality Control Officer, Other, Cape Town. SAIW Level 1 Quality Control Officer Needed for a a fabrication

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Junior Quality Assurance/quality Control Agent Market Related

 Smartops Ltd

South Africa

sample of calls and interactions between Customer Support agents and customers. Evaluate call recordings recordings and live calls based on predefined criteria and standards. Score calls and provide detailed feedback performance. Quality Assurance: Ensure compliance with company policies, procedures, and quality standards recommend actionable strategies to improve service quality. Maintain accurate records of all evaluations and looking for a dedicated and detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer

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Call Center Sales Agent Cpt - Northern Suburbs

 Rarecruit Ltd

South Africa

fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful | Temp to Perm Responsible for making outbound calls to obtain new customer business as well as service Package Desired Work Experience: 5 to 10 years Cold calling: 2 years (Required) Thank you for applying with

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Tele Sales Person Or Call Center Agent

 Tbz Transport

South Africa

 R 6500 per month

Tele Sales Person or Call Center Agent, Goodwood, Northern Suburbs. Company Name: TBZ Transport. We need need a Telesales person or Call Center agent (Coordinator) for a transport company in Epping Industrial Cape Town very well answering a high volume of calls taking and allocating the jobs to the drivers to

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