client with enquiries and deliver a satisfactory service to our customers. Key Responsibility Handling of
ensure that CLO’s meet and sustain agreed customer service, productivity and other targets through daily monitoring
systems required to deliver outstanding customer service. Ensures that a customer focused, high performance/high
and distribution functions by improving customer service through analyzing, evaluating, and optimizing related
related processes. Establishing and communicating service and performance metrics, monitoring and analyzing
customers on order delays.
Ensure changes to services and processes are implemented effectively within
and belief in the cause Interpersonal Customer Service Orientation Relationship Building Communication Laboratory skills Principles of Excellence Customer service orientation Ethical behaviour Excellence orientation
and belief in the cause Interpersonal Customer Service Orientation Relationship Building Communication Laboratory skills Principles of Excellence Customer service orientation Ethical behaviour Excellence orientation