loyalty
This role involves the responsibility for the management of the secondary services contract for Western multifunctional role that spans across client relationship management and training and organisational development. responsibilities include: Effective contract management and SLA adherence Client retention and excellent Client risk management. Management of all secondary services which includes, account management, consulting products. Management of external and internal stakeholder relationships. Client relationship management, contract
This role involves the responsibility for the management of the secondary services contract for Western multifunctional role that spans across client relationship management and training and organisational development. responsibilities include: Effective contract management and SLA adherence Client retention and excellent Client risk management. Management of all secondary services which includes, account management, consulting products. Management of external and internal stakeholder relationships. Client relationship management, contract
scores
Duties:< engagement with multiple clients simultaneously.
Qualifications
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency etiquette Ability to multi task, prioritize and manage daily work activities RESPONSIBILITIES Ensure that
achievement of assigned targets in alignment with Service Level Agreements (SLAs). Your responsibilities include Maintaining accuracy in reserves and payments while managing the lifecycle of claims is crucial. Adherence operational efficiency. You'll be responsible for managing both inbound and outbound calls, as well as other excellence and maintaining high standards in claims management. QUALIFICATIONS English language proficiency etiquette Ability to multi task, prioritize and manage daily work activities RESPONSIBILITIES Ensure that
customer orders and queries in order to maintain high levels of customer satisfaction.
Qualification
demand plan, multi-task, organize, prioritize and manage time effectively
customer orders and queries in order to maintain high levels of customer satisfaction. Qualification and Experience demand plan, multi-task, organize, prioritize and manage time effectively Professional, warm and friendly Highly motivated and target driven Relationship management skills and openness to feedback Problem solving . Adaptability. Role & Responsibilities: Managing incoming calls and customer service enquiries
customer orders and queries in order to maintain high levels of customer satisfaction. Qualification and Experience demand plan, multi-task, organize, prioritize and manage time effectively Professional, warm and friendly Highly motivated and target driven Relationship management skills and openness to feedback Problem solving . Adaptability. Role & Responsibilities: Managing incoming calls and customer service enquiries
the overall user experience. This role involves managing and growing the customer service team, improving Degree in Business Management, Information Systems, or a related field. (Essential). 5 or more years of of proven experience managing a customer service team that utilizes various support channels (predominantly hiring, training, mentoring, and performance management. Team Operations Reports: Prepare weekly reports meetings, including clear KPIs. Cost and Efficiency Management: Ensure cost-effective and efficient department