Quality Assurance Call Centre Jobs in South Africa - Page 4
- Gauteng (2)
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Customer service / support
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- Last 7 days
Retention Consultant Randburg
Tracker
Randburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
share this job on whatsappRetention Consultant X 3 Positions
TrackerRandburg
Tracker wants to act on all cancellation calls/e-mails received, with the focus on retaining the customer agreements and standards. Acting on all incoming calls within the SLA. Action e-mail requests received retention request. Effective utilization of the Call rating system. Demonstrate excellent knowledge of full qualifications advantage Previous contact Centre experience in a sales or retention environment background. 3-4 years working experience in a Contact Centre. Certificate in Customer Services will be an advantage
Customer Support Consultant Centurion
Csg ResourcingCenturion
qualification Experience • More than 2 years' call centre and/or customer management experience (Solution
Off Site Cctv, Alarms Monitoring Control Room Operators, Analysts, Controller
Blackops Security SolutionsNorth Johannesburg
Attractive packages with fringe benefits individual to join their Security team as a Control Centre Analyst/Operator. The successful incumbent will Control Centre Analyst /Operator's primary purpose is to provide support to the Control Centre Team Leader reporting on what is recorded. Outbound/Inbound calls. Dispatch of law enforcement/response companies
Service Specialist Roodepoort NEW
Afrocentric GroupRoodepoort
Omni channel experience focusing on the overall quality of interaction between our customers and the brand Accountabilities: Client service delivery and quality - Follow procedures and cooperate with peers and in a manner that supports and meets operational quality standards and meets the defined departmental priorities accurate and consistent information, meeting all quality standards and measures -Deliver excellence in customer accurate and consistent information, meeting all quality standards and measures. Deliver excellence in customer
Executive Cape Town NEW
ExlCape Town Region
responsibilities include upholding transaction quality within predefined parameters and controlling claim responsible for managing both inbound and outbound calls, as well as other correspondence related to claims volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
Executives - Us Customer Service NEW
ExlCape Town Region
responsibilities include upholding transaction quality within predefined parameters and controlling claim responsible for managing both inbound and outbound calls, as well as other correspondence related to claims volumes of transactions. Effectively balances quality, timeliness and productivity standards Self-discipline in accordance with SLA are met Ensure that the quality of the transactions is in compliance with predefined adherence to Company Policies and Procedures Managing calls - both inbound and outbound as well as all other
Customer Engagement Specialist Kempton Park
Salesworx Specialist Sales RecruitmentKempton Park
This is not a call centre position We are looking for dedicated, specialist in Customer Services Our
Hairstylist
Mama TembaCape Town Region
R4000 to R5000 Hairstylist Needed, City Centre, Cape Town, Company Name: Mama Temba. We are a Salon located in Town
Hairstylists
Hair Dlines SalonJohannesburg
Attractive packages with fringe benefits salon based at the bustling The Ridge Shopping centre in Radiokop is looking for hairdressers. An Important
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