Services Consultant who has extensive experience assisting clients with the onboarding process within the process of onboarding new clients and the relevant requirements. Ensuring a full understanding of the Screening regulatory/FICA requirements for the different products we provide a service for. Assisting in developing and manage information security risks; ROLE REQUIREMENTS (KEY PERFORMANCE AREAS): Support the Financial pre-defined department procedures and processes; Assist the Financial Advisors/Investors in resolving difficult
Services Consultant who has extensive experience assisting clients with the onboarding process within the process of onboarding new clients and the relevant requirements. Ensuring a full understanding of the Screening regulatory/FICA requirements for the different products we provide a service for. Assisting in developing and manage information security risks; ROLE REQUIREMENTS (KEY PERFORMANCE AREAS): Support the Financial pre-defined department procedures and processes; Assist the Financial Advisors/Investors in resolving difficult
Call Centre Agent required to effectively assist client with enquiries and deliver a satisfactory service
Benefits (No Medical aid contribution) MINIMUM REQUIREMENTS: Valid South African Driver's License EB. Senior as: Provide excellent, helpful and professional assistance to customers. Interacts with customers face to over the phone is essential. Use phone calls to assist walk in customers, take orders. Help customers determine correct part stock numbers and prices. assist customers by identifying the right parts for their
handling customer queries, etc General assistance – counting stock, assisting in warehouse, etc Education and
offered to ensure maximum use by clients. Explore and assist in finding possible ways to improve current business presentations related to business services when required. Coordinate information and training sessions Operational meetings when required. Complete and submit tenders as and when required. Finance and Administration of Company monthly client service fee invoices. Assist and follow up on outstanding client invoices. Negotiate claims. Projects Assist with business projects as and when required. EDUCATIONAL REQUIREMENTS: Grade 12 National
be successful in this role, the candidate will assist the Customer Relations Manager in all areas of Media activities, responses, and feedback.
handling customer queries, etc General assistance – counting stock, assisting in warehouse, etc Necessary Skills/Qualification:
handling customer queries, etc General assistance – counting stock, assisting in warehouse, etc Necessary Skills/Qualification:
satisfaction and engagement. b) Policy Support Assist customers with policy-related queries, renewals cross-selling and up-selling insurance products. Assist in daily customer retention by providing excellent needs. h) Compliance Adhere to all regulatory requirements and company policies. Ensure all customer interactions interactions comply with industry standards and legal requirements. Maintain confidentiality and data security performance 2.2 Minimum experience and qualifications required At least 3-5 years' experience in insurance administrative