We are recruiting for a Call Centre Manager for our client within the Automotive Industry based in Elandsfontein Elandsfontein. Job Purpose Manages and builds a high-performance call centre of CLO's with a clear vision internal and external stakeholders. Implement management controls to ensure that CLO's meet and sustain Performance Areas 1. People Management (30%) 2. Customer Liaison Management (30%) 3. Internal Liaison and and Execution (15%) 4. Call Centre Performance Management & Reporting (15%) 5. Governance & Compliance
Description PURPOSE OF THE JOB Manages and builds a high-performance call center of CLO's with a clear internal and external stakeholders. Implement management controls to ensure that CLO's meet and sustain or Diploma Business Management or related field. Experience: 5 years management experience in a Call RESPONSIBILITIES AND KEY RESULTS AREAS People Management Build & maintain a solid & respectful and address immediately (involve Training, QA's, Manager, and relevant stakeholders, if needed) Weekly documented
department has a position available for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown exists to have full control, visibility, and management of all of Santam's non-motor salvage inventory value this role contributes is that it controls, manages, and has line of sight of all Santam's non-motor met. Escalate complaints to the relevant Team Managers or Departments. Ensures that salvaged assets are
Technician, Other, Durban City. Company Name: La Monique Spa. In search of a qualified nail technician. Must be be an advantage. Basic and commission. We are a spa based in Phoenix, accommodation is made available
experience. If interested attend the interview in our Spa in Pretoria East on Thursday & Friday An Important
industry trends. Comfortable at utilising salon or spa management software or eager to acquire the skill. Upbeat made to appointments. Manage customer complaints in a professional manner. Manage stock takes and inventory inventory control. Manage stock receiving procedures as per Sorbet Franchise Systems Manual. Manage cash takings
office support to Export Sales Development Managers. Assist with all export related queries and ensure that the functions of the Export Client Services Assistants are fulfilled. Customer Service Resolve all client email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations changes in vessel scheduling Keep departmental management advised of notable developments, i.e New Clients problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
office support to Export Sales Development Managers. Assist with all export related queries and ensure that the functions of the Export Client Services Assistants are fulfilled. Customer Service Resolve all client email with copy to SDM manager, Client Services Manager and Assistant Manager Check booking confirmations changes in vessel scheduling Keep departmental management advised of notable developments, i.e New Clients problems. Ensure that the Client Services Manager/ Assistant Manager are kept fully informed of any problems
in this role, the candidate will assist the Customer Relations Manager in all areas of customer care elements Media activities, responses, and feedback.
Worker-(durban metro)
Offer assistance
Contact Center