Jobs in

Business Continuity Management Jobs in South Africa - Page 5

Jobs 41-50 of 181

M-kopa - Quality Analyst

Randburg  Negotiable

suring established quality standards through continuous evaluation and reporting of employee performance QA related experience

  • Excellent time management skills
  • Detail orientation
  • Deadline


    Whatsapp button share this job on whatsapp

  • Client Services Representative Somerset West NEW

     Afrocentric GroupSomerset West

    Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence Player Personal Attributes: ▪ Passionate about continually learning (from failures, from others, from successes) situation) ▪ Dedicated (wholly committed to the continuous improvement) ▪ Reliable and trustworthy Experience


    Whatsapp button share this job on whatsapp

    Customer Support Agent Nelspruit

     BetbusNelspruit  10000

    feedback to Management about product matters, service patterns, and customer input to back continuous enhancement addressing concerns empathetically, and proactively managing potential issues. Progressively advance personal internal stakeholders and external customers, continuously improving customer service policies and procedures


    Whatsapp button share this job on whatsapp

    Client Services Representative Competitive NEW

     Afrocentric GroupSomerset West

    Packs) when needed. ▪ Ensure workflow is loaded and managed within SLA timelines on relevant workflow system pressure. ▪ Ability to multi-task, set priorities and manage time effectively. ▪ Commitment to service excellence Player Personal Attributes: ▪ Passionate about continually learning (from failures, from others, from successes) situation) ▪ Dedicated (wholly committed to the continuous improvement) ▪ Reliable and trustworthy Experience


    Whatsapp button share this job on whatsapp

    Service Desk Team Leader Cape Town

     Believe Resourcing Pty LtdCape Town Region  R200K - 250K CTC per Annum

    of a dynamic Service Desk Team Leader to ignite business growth and surpass targets. Offering a dynamic service desk analysts and assist the Service Desk Manager in their responsibilities. Ensure company processes assessment methods; Quality Assurance of Incident Management by spot checking Incidents and providing; Analysts with documented feedback; Ensure that there is continual service review and improvement of all processes SLAs, OLAs, and KPI targets; Through monitoring, management, and contribution ensure the team achieves and


    Whatsapp button share this job on whatsapp

    Claims Handler

    Bryanston  Market related

    capturing and updating on all data systems

  • Manage the claim from start through to settlement sta settlement or rejection of claims
  • Do continuous adjustments of reserves
  • Arrange / deal obtaining critical documents to support claim
  • Manage salvage process
  • motor & non-motor salvage omissions must be immediately referred to Claims Manager
  • Responsible for completion of claim files with operational plans / schedules in order to manage achievement of service
  • Delivery goals
  • Share


    Whatsapp button share this job on whatsapp

  • M-kopa Team Coach

    Randburg  Negotiable

    and managing a team of +- 18 agents

  • Coaching and developing agents through continuous one-on-one monthly
  • Attendance and leave management process and updating matrix
  • Manage and motivate agents through through different forms
  • Quality management/improvement through call evaluations for each agent
  • Logging and resolving cases on the case management tool.
  • Set key performance indicators to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent career


    Whatsapp button share this job on whatsapp

  • Bmw Team Leader NEW

    Midrand  Negotiable

    g and managing a team of +- 21agents

  • Coaching and developing agents through continuous one-on-one monthly
  • Attendance and leave management process and updating matrix
  • Manage and motivate agents through through different forms
  • Quality management/improvement through call evaluations for each agent
  • Logging and resolving cases on the case management tool.
  • Set key performance indicators to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent career


    Whatsapp button share this job on whatsapp

  • Sassa - Team Coach

    Randburg  Negotiable

    and managing a team of +- 20 agents

  • Coaching and developing agents through continuous one-on-one monthly
  • Attendance and leave management process and updating matrix
  • Manage and motivate agents through through different forms
  • Quality management/improvement through call evaluations for each agent to KPI’s in conjunction with Contact Centre Manager on a regular basis
  • Assist in agent career progress
  • Liaise daily with Workforce Management team to ensure effective resource planning.
  • Taking


    Whatsapp button share this job on whatsapp

  • Membership Administrator (temp) Market Related

     Ambledown Financial ServicesSouth Africa

    Administrator to join our team on a 3 month contract. Manage queries and day-to-day functions in an effective membership amendments, i.e. client information, continuations Respond to customer queries timeously both telephonically telephonically and in writing Assist with managing daily workflow Liaise with brokers and members Effective day-to-day administrative duties Manage inbound and outbound calls promptly Management of queries and day-to-day Excellent data entry and typing skills Able to manage inbound and outbound calls promptly Always demonstrate


    Whatsapp button share this job on whatsapp

    Sign up for Free Job Alerts

    Average Annual Salary

    for Business Continuity Management jobs in South Africa
    R 257,077

    No. of Jobs added in the last week

    for this search.
    40