African Staffing Solutions, we now recruit internationally for over 5000 clients Manage Social Media platforms
customers by providing the best services and offering solutions to customer's queries. · Excellent listening and establish what the problem is and explain the solution · The ability to work well in a team · problem
the digital property management sector, prioritising customer-centric solutions and aiming to set higher financial management, issue resolution, and team development. You will be responsible for managing customer complex financial disputes Outstanding rental management (15%): pursue outstanding rental payments using documented in Xero accounts Risk management (10%): proactively manage potential risks associated with transactions and client interactions, offering solutions to mitigate risks and develop internal guidelines
service delivered in conjunction with Altron People Solutions customer goals and objectives. The Team Coach be limited to:
empathy and understanding, ensuring personalized solutions tailored to individual needs. ✅ Efficiency: With and available resources to provide accurate solutions. Data Entry: Accurately document customer interactions company's database or CRM system. Multitasking: Manage multiple tasks simultaneously, such as handling
the specifics of the project requirements
Retention Contact Centre is to handle all consumer and business complaints, queries and escalations from internal Retention consultant will also handle all consumer and business cancellations to prevent future billings. This ownership with assistance from the sales departments/business sales consultant. Ensure that electronic requests external customers. Completing all Consumer and Business Admin cancellations as and when received Resolving and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements
Retention Contact Centre is to handle all consumer and business complaints, queries and escalations from internal Retention consultant will also handle all consumer and business cancellations to prevent future billings. This ownership with assistance from the sales departments/business sales consultant. Ensure that electronic requests external customers. Completing all Consumer and Business Admin cancellations as and when received Resolving and/or concerns according to the relevant SOP. Manage all the escalations within the SLA requirements
- UPS Solution required during load shedding (Inverters available for purchase or own solution accepted)