- Self development - Quiz Scores Service Level Calls Response Time Emails Indexing Response Time Departmental Experience - Essential Minimum 1 year of experience in a call center environment
A Client Services Representative is responsible for answering client calls, listening to their concerns inbound and outbound phone conversations with clients as well as all electronic queries (Freshdesk Ticket Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's needs. ▪ Know and Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines and procedures stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
currently recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational This is multifunctional role that spans across client relationship management and training and organisational management and SLA adherence Client retention and excellent customer experience. Client risk management. Management external and internal stakeholder relationships. Client relationship management, contract management and the secondary services contract Provide ongoing client management and consultancy services to WCG Maintain
Our client is a leading medical scheme based in Pretoria, dedicated to providing comprehensive healthcare quality service, and the well-being of their clients. In line with their growth and commitment to excellence excellence, they are seeking a dedicated and experienced Client Service Consultant to join their team Functions: drawing on one's knowledge and experience base and calling on other references and resources as necessary efficiency, and productivity. Grade 12 1 year of call centre experience Proficiency in relevant computer applications
fast-growing e-commerce / retail company is seeking a Call Center / Remote Sales Agent to join their successful | Temp to Perm Responsible for making outbound calls to obtain new customer business as well as service Package Desired Work Experience: 5 to 10 years Cold calling: 2 years (Required) Thank you for applying with
Tele Sales Person or Call Center Agent, Goodwood, Northern Suburbs. Company Name: TBZ Transport. We need need a Telesales person or Call Center agent (Coordinator) for a transport company in Epping Industrial Cape Town very well answering a high volume of calls taking and allocating the jobs to the drivers to
Tele Sales Person or Call Center agent position for professional male or female, Goodwood, Northern Suburbs Name: TBZ Transport. We need a Tele sales person or Call Center agent (Coordinator) for a transport company Cape Town very well answering a high volume of calls taking and allocating the jobs to the drivers to
the Export Client Services Assistants are fulfilled. Customer Service Resolve all client queries /complaints /complaints initiated by the client and ensure that the relevant SDM is advised of same. Action canvassing canvassing where required. Visit clients with SDM and resolve problems/educate clients whenever necessary. Check list and rectify errors where required. Ensure VIP client requirements are met. Action container departments department and confirm to clients on email with copy to SDM manager, Client Services Manager and Assistant
currently recruiting for a qualified and experienced Client Services Consultant (Learning and Organisational This is multifunctional role that spans across client relationship management and training and organisational management and SLA adherence Client retention and excellent customer experience. Client risk management. Management external and internal stakeholder relationships. Client relationship management, contract management and the secondary services contract Provide ongoing client management and consultancy services to WCG Maintain
candidate say they have experience in contact centres your rebuttal should be that due to the fact they're their knowledge to be successful in the contact centre). During the training, you will be paid weekly to available vacancies at a USA Night Shift Call Centre and you rate will be adjusted to R6000 R500 completed, you will be placed at the USA Night Shift Call Centre. It's important to note that the training program be interested in? Responsibilities : Assist USA clients with telephonic queries (tracking of orders, refunds