individual to join their Security team as a Control Centre Analyst/Operator. The successful incumbent will Control Centre Analyst /Operator's primary purpose is to provide support to the Control Centre Team Leader and reporting on what is recorded. Outbound/Inbound calls. Dispatch of law enforcement/response companies
URGENT: BPO Call Centre Agents needed
-Our client in the BPO (international) Call Centre are looking Debt)
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a the products working over either voice or video call, live chat, email or text message. • Obtain and
customers are assisted remotely via video calls, voice calls, emails and text messages. • Product Experts and email support • Video calling experience (advantageous) • Contact centre experience • Telephonic sales WEIGHTS AND OBJECTIVES Sales 30% • Take all inbound sales calls and process sales where appropriate. • Upsell returns. Customer Support 30% • Answer any inbound calls and assist as far as possible. • Maintain a the products working over either voice or video call, live chat, email or text message. • Obtain and
answering client calls, listening to their concerns, and solving problems. They handle both inbound and outbound Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
answering client calls, listening to their concerns, and solving problems. They handle both inbound and outbound Responsibilities: ▪ Answering of inbound calls. ▪ Respond to client's emails and calls and identify the client's information and solutions. ▪ Accessing a situation – first call resolution. ▪ Adhering to all client services guidelines stakeholder feel valued and supported after the call. ▪ Accurately listen to the caller. Engage and actively
candidate will be responsible for handling inbound calls, conducting follow-ups, addressing queries,
You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence
You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence You'll be responsible for managing both inbound and outbound calls, as well as other correspondence related Company Policies and Procedures Managing calls - both inbound and outbound as well as all other correspondence
customers are assisted remotely via video calls, voice calls, emails, and text messages. Product Experts Areas, Weights and Objectives Sales Take all inbound sales calls and process sales where appropriate. Upsell minimise returns. Customer Support Answer any inbound calls and assist as far as possible. Maintain a high the products working over either voice or video call, live chat, email or text message. Obtain and note our customers the best care by making appropriate call transfers. Ensure that the majority of Lexie users