responses, and feedback.
service levels. Demanding and time-sensitive call centre environmentRequirements Native level fluency
service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
service, or telemarketing. 2 years' experience in call centre In-depth knowledge of the FICA and professional
health-related terminology is preferable • Previous call centre or customer service experience is preferable
health-related terminology is preferable • Previous call centre or customer service experience is preferable
detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
detail Matric Preferably 12 months plus USA call centre experience. For 1 st party collections, it will
customer service or payroll support and have call centre or finance industry experience. Knowledge of
customer service or payroll support and have call centre or finance industry experience. Knowledge of