The Fraud Telephone Assistant will be responsible for answering incoming calls related to fraudulent activities and assisting clients in resolving their issues. You will be required to analyze fraud data and identify potential fraudulent activities, answer inquiries and questions, handle complaints,
calls and interactions between Customer Support agents and customers. Evaluate call recordings and live Identify and document areas for improvement in agent performance. Collaborate with the training team detail-oriented Quality Assurance/Quality Control (QA/QC) Agent to join our Customer Support team and help maintain
position available for a Salvage Case Management Agent: Non-Motor based in Hill on Empire, Parktown. WHAT
consider your application unsuccessful Car Rental Agents - Cape Town We are currently seeking professional individuals to join a dynamic team as Car Rental Agent. If you have a passion for the car rental industry
PLEASE NOTE, WE ARE CURRENTLY FROM CAPE TOWN AS YOU WILL BE ATTENDING FACE TO FACE INTERVIEWS AND THIS IS A CAPE TOWN OFFICED BASED POSITION. I'm reaching out to you about an exciting employment opportunity that includes a USA BPO Night Shift work readiness program. This 6-week training program is d
They are currently seeking a Customer Service Agent to join their dynamic team in Blackheath, Capet Capet Town. Job Overview: As a Customer Service Agent, you will be responsible for interacting with customers encourage you to apply for our Customer Service Agent position. R 18 000 to R 20 000 CTC
We're UREGNTLY seeking Web Chat Contact Centre Agents - 3 Months Contract - Woodmead (Gauteng) To start
and managing a team of +- 18 agents
and managing a team of +- 20 agents
assessments Conduct regular performance reviews with agents and take the necessary corrective action. Respond replace agents or hire new agents depending on the needs of the business Managing all agent absence and with the Manager creating incentive plans to drive agent performance or special campaigns The TL needs to