customer satisfaction and ensure customers are assisted remotely via video calls, voice calls, emails Experts ensure that prospective customer callers are assisted with the information they require/desire and process Customer Support Answer any inbound calls and assist as far as possible. Maintain a high first contact assigned CRM tasks for support calls to customers. Assist with outbound calling tasks as and when required/requested
requirements as per client requirements.
logistics, managing purchases, and providing assistance with member engagements and activations. The including purchases and other arrangements.
public information communication material
Assist universal access passengers
Be polite and
to provide cashier and validator services
Assist with special events and monitor crowd control
billings. This individual will also be expected to assist on other administrative tasks to ensure that turnaround contracts, De/Re or Change of ownership with assistance from the sales departments/business sales consultant
billings. This individual will also be expected to assist on other administrative tasks to ensure that turnaround contracts, De/Re or Change of ownership with assistance from the sales departments/business sales consultant
Responsibilities:
care to vehicle owners (new and pre-owned) and assisting them with their cases.
Supervisory
existing policies and other enquiries
Assisting clients with queries
Solving complaints
with professionalism and empathy. Problem Solving: Assist customers by resolving issues and providing product/service