Boksburg, have some logistics experience, and can handle and resolve customer complaints professionally
recovery and client apologies, also help with handling of complaints • Answering/responding to inbound
recovery and client apologies, also help with handling of complaints • Answering/responding to inbound
for the team; Ensure customer escalations are handled in a timely manner including providing/implementing
information that may aid in troubleshooting Day to day: Handle inbound phone calls from passengers and return
customer complaints and resolutions. Co-ordinate and handle difficult and/or unusual customer complaints. Resolve
customer complaints and resolutions. Co-ordinate and handle difficult and/or unusual customer complaints. Resolve
clear understanding of the management of claims handling that must be followed within the regulated agreements
clear understanding of the management of claims handling that must be followed within the regulated agreements