service process Logging of all customer service calls Assign calls to technicians Closing current machines when maintaining records Follow up on all closed support calls to ensure the client is pleased with the service clients in far areas (E.g. Cape Town) Logging of calls on behalf of clients at dealers in the far areas Representatives. Clerical Tasks Answering telephone calls and making the appropriate transfers For example purchasing a new Copier machine, you would transfer the call to the Sales department Handling Problems Customer
reservations systems & handle outbound voice calls, written correspondence & othermultimedia channels service levels. Demanding and time-sensitive call centre environmentRequirements Native level fluency
training will be done within our Client Contact Centre for all successful candidates. The successful candidate probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
training will be done within our Client Contact Centre for all successful candidates. The successful candidate probation and training within the Client Contact Centre and may only be transferred to the Claims Assessing progress and skills gained within the Client Contact Centre. R16 000 - R19 000 - Monthly
directing vehicles to an available technician. Consulting with technicians about needed repairs and alternatives customer questions about service outcomes and consulting with technicians when necessary. Informing customers bookings. Overseeing and managing the service Centre's scheduling and workflow. Informing customers of has previously worked for an aftermarket service centres such as BOSCH, e-Car, Car Service City, CARtime
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
Site and Pnet. Please refrain from calling the Distribution Centre (DC) or emailing applications directly
looking for a experienced Motorcycle Aftersales Consultant to join their service department team. Requirements: license Motorcycle Service Advisor / Aftersales Consultant experience (not negotiable) Technical experience
professional manner. Service Consultation: Conducting thorough consultations with customers to understand Inspection: Performing visual inspections and consulting with technicians to determine the necessary services
professional manner. Service Consultation: Conducting thorough consultations with customers to understand Inspection: Performing visual inspections and consulting with technicians to determine the necessary services