(SLA) exists
Know all the SLA terms and conditions
Adhere to AFM Solutions SLA
Ensure
Training and leading the Operations team consisting of sales, Partner support and customer services Responsible and motivation of staff in the operations centre (sales, client service, partner support, marketing campaigns) At least 10 years in- and outbound call centre sales, customer service and staff management experience
Training and leading the Operations team consisting of sales, Partner support and customer services Responsible and motivation of staff in the operations centre (sales, client service, partner support, marketing campaigns) At least 10 years in- and outbound call centre sales, customer service and staff management experience
targets. Liaise with team leaders - Rentals and sales etc 3. Customer Service Excellence Customer Interaction: and in line with company policies. (rentals vs sales - documented process and policy to be signed by Collaboration: Work closely with other departments, such as sales, marketing, and property management, to ensure alignment
targets. Liaise with team leaders - Rentals and sales etc 3. Customer Service Excellence Customer Interaction: and in line with company policies. (rentals vs sales - documented process and policy to be signed by Collaboration: Work closely with other departments, such as sales, marketing, and property management, to ensure alignment
continuous delivery of service excellence in a sales/recontacting environment. In this role you will Experience: • 12 - 24 months experience in a Sales Call Center environment Working Relationships Internal: and questions Handle complex issues. Strong sales acumen. Problem Solving: Quick thinking and resourcefulness continuous delivery of service excellence in a sales/recontacting environment. In this role you will Experience: • 12 - 24 months experience in a Sales Call Center environment Working Relationships Internal:
Are you a tech-savvy chatterbox with a knack for sales? We're on the hunt for a Customer Service Advisor individuals who can spot opportunities to generate sales during these conversations. If you're customer-focused customer-focused, tech-savvy, and have a knack for sales through customer service, this role is perfect for you Are you a tech-savvy chatterbox with a knack for sales? We're on the hunt for a Customer Service Advisor individuals who can spot opportunities to generate sales during these conversations. If you're customer-focused
Are you a tech-savvy chatterbox with a knack for sales? We're on the hunt for a Customer Service Advisor individuals who can spot opportunities to generate sales during these conversations. If you're customer-focused customer-focused, tech-savvy, and have a knack for sales through customer service, this role is perfect for you Are you a tech-savvy chatterbox with a knack for sales? We're on the hunt for a Customer Service Advisor individuals who can spot opportunities to generate sales during these conversations. If you're customer-focused
role is responsible for the following: Delivering sales in line with customer budgets and forecasts – OTIF
role is responsible for the following: Delivering sales in line with customer budgets and forecasts – OTIF