Randburg
Negotiable
and managing a team of +- 18 agents
Coaching and developing agents through continuous one-on-one
and updating matrixManage and motivate agents through different formsQuality management/improvement
call evaluations for each agent weeklyEnsure that all agents meet agent adherence and reach service
Set key performance indicators for agents and review agent performance according to KPI’s in conjunction
Centre Manager on a regular basisAssist in agent career development and identify training needsResolve
share this job on whatsapp
Randburg
Negotiable
and managing a team of +- 20 agents
Coaching and developing agents through continuous one-on-one
and updating matrixManage and motivate agents through different formsQuality management/improvement
call evaluations for each agent weeklyEnsure that all agents meet agent adherence and reach service
Set key performance indicators for agents and review agent performance according to KPI’s in conjunction
Centre Manager on a regular basisAssist in agent career development and identify training needsResolve
share this job on whatsapp
Cape Town Region
R 14 000 Per Month
Cape Town City Centre
ensuring that agents meet performance targets, providing coaching and training to improve agent performance
e and manage a team of call centre agents.
Monitor agent performance and productivity levels
Provide ongoing coaching and training to agents to improve performance and customer service skills
performance evaluations and provide feedback to agents.Develop and implement strategies to improve
share this job on whatsapp
Real PromotionsRandburg
team of Call Centre Agents. This is a full-time on-site role for a Call Center Agent located in Randburg
Randburg (Johannesburg). The Call Center Agent will be responsible for providing excellent customer service
and offering timely and accurate support. The agent will need to have strong interpersonal skills, computer
share this job on whatsapp
Table View
Excellent communication skills in English & Afrikaans DUTIES
South Africa
vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop
share this job on whatsapp
Johannesburg
vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop
share this job on whatsapp
Johannesburg
vehicles booked into the workshop, Processing of warranties, Following up on vehicles booked into workshop
share this job on whatsapp
Mediterranean Shipping Company T/a MscSouth Africa
problems/educate clients whenever necessary. Check daily booking summary list and rectify errors where required
Perform after hours Navis duties as scheduled. Bookings & Quotations Quote rates in consultation with
Client Services Manager and Assistant Manager Check booking confirmations before they are emailed to clients
notable developments, i.e New Clients, exceptional bookings, cancellations, dissatisfaction, and other client
share this job on whatsapp