Reference: JHB001523-MS-1 Job Title: GENERAL MANAGER: QUALITY ASSURANCE Reports to: Chief Executive Officer Learning Programmes & Qualifications Development Manager & Learning Programmes Co-ordinator Main purpose waste. Ensure accurate and credible document management within the department and the realization of of a clean audit and maintenance therein. Risk management of qualifications and learnership programmes role Drive end to end QA effective and efficient business results-based leadership. Proactive and results
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DESCRIPTION Essential Functions Help the Training Manager oversee or coordinate the different training requirements Facilitate training classes as needed Help the Training Manager gather, measure, and analyze data to gauge the clarifying concerns, and seeking feedback and support. Manager for the purpose of settling issues left unresolved following EXL policies and procedures Own Time management as well as that of the trainees Knowledge of per client and operations expectations Stress management Motivating the team during Training QUALIFICATIONS
The Technical Manager will be responsible for managing the Technical/ Quality Assurance Services (QAS) This role forms part of the Leadership Academy's Management Committee (MANCO). The role also participates training offered in CPD and Learnerships, as well as managing and improving the QAS product stream. The role projects and well as technical reviews. The Technical Manager will provide technical and expert services to the approved strategic objectives. Administration Management •Responsible for the drafting of the operational
The Technical Manager will be responsible for managing the Technical/ Quality Assurance Services (QAS) This role forms part of the Leadership Academy's Management Committee (MANCO). The role also participates training offered in CPD and Learnerships, as well as managing and improving the QAS product stream. The role projects and well as technical reviews. The Technical Manager will provide technical and expert services to the approved strategic objectives. Administration Management •Responsible for the drafting of the operational
ensure the curriculum meets current and future business requirements. Curriculum Development and Implementation: solutions. Training Delivery and Facilitation: Manage the delivery of training programs, ensuring they participant feedback, assessment results, and business impact metrics. Continuously improve the training training programs based on feedback and evolving business needs, ensuring the academy remains at the forefront forefront of industry standards. Stakeholder Management and Communication: Maintain strong communication
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Reference: JHB001523-MS-1 Job Title: GENERAL MANAGER: QUALITY ASSURANCE Reports to: Chief Executive Officer Learning Programmes & Qualifications Development Manager & Learning Programmes Co-ordinator Main purpose waste. Ensure accurate and credible document management within the department and the realization of of a clean audit and maintenance therein. Risk management of qualifications and learnership programmes role Drive end to end QA effective and efficient business results-based leadership. Proactive and results
consultation and planning with the provincial manager and district teams Conduct regular meetings with Through the provincial manager, work closely with the National School Safety manager and the capacity-building learned and success stories Develop and effectively manage relationships with relevant Wits RHI structures corporate goals and objectives Develop and effectively manage relationships with external stakeholders including agencies, and others as necessary Supervise and manage line reporting (clinical mentor, operation coordinator
consultation and planning with the provincial manager and district teams Conduct regular meetings with Through the provincial manager, work closely with the National School Safety manager and the capacity-building learned and success stories Develop and effectively manage relationships with relevant Wits RHI structures corporate goals and objectives Develop and effectively manage relationships with external stakeholders including agencies, and others as necessary Supervise and manage line reporting (clinical mentor, operation coordinator