agencies, or other organisations that provide credit services. The primary goal of a Collections Agent is to complete debt recovery while maintaining a positive customer relationship. Key Responsibilities: Debt Collection: receipts, and legal notices. Customer Service: Provide excellent customer service to debtors by addressing
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering
managing aftersales & site service records, databases, handling customer complaints and inquiries, coordinating administrative support to the department (Spares & Site Services). Monitoring and reporting on key performance to improve the company's aftersales & site services and enhance client satisfaction. Work closely engineering / project engineering and aftersales or customer services and/or aftersales experience in an OEM engineering
demonstrating flexibility in managing tasks. Customer Service Basics: Role may involve interactions with with clients or stakeholders, requiring basic customer service principles. Ethical Standards: Understanding
demonstrating flexibility in managing tasks. Customer Service Basics: Role may involve interactions with with clients or stakeholders, requiring basic customer service principles. Ethical Standards: Understanding
operational implementation plans and associated service delivery processes, methods and techniques pertaining technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
operational implementation plans and associated service delivery processes, methods and techniques pertaining technology solutions, contributing to client / customer satisfaction, optimal profitability, reduced risk Liaise with business departments and external customers to define the scope of new IT projects. Translate continuous improvement initiatives for clients / customers (Internal / External). Manage the adoption of
health and safety regulations Customer service: Maintain a high level of customer satisfaction by providing providing timely and quality service Communicate effectively with other departments to coordinate fleet maintenance
health and safety regulations Customer service: Maintain a high level of customer satisfaction by providing providing timely and quality service Communicate effectively with other departments to coordinate fleet maintenance
administrative tasks, such as managing databases, handling customer complaints and inquiries, coordinating the business or more years' experience in aftersales or customer services and/or sales experience in an OEM engineering and close deals. Developing relationships with customers, understanding their needs, and presenting technical