the progress and outcome of high-impact Support calls and contributing to the root cause analysis process to users on the progress of outstanding support calls, including procurement requests. Monitor Systems
negotiate and agree on business requirements with the project sponsors and communicate these to the Development playing a key role in aiding the SPO team to manage projects. You will manage the gathering and analysis of that requirements are accurately specified for projects and change requests. Prepare requirements documentation are tested to meet the specifications. Once the project is completed, ensure that the centralised process accurately minuted. Provide end-to-end project co-ordination for mini projects (effective co-ordination of resources
guidance and support to Junior Devs to ensure that project deliverables are met in the required quality standards for project needs. Mentor Junior Developers. Create Test driven environment for relevant projects. REQUIREMENTS: and support to Junior Developers to ensure that project deliverables are met in the required quality standards
Business Connectivity and Solutions Support (Tickets/Calls). VoIP Support. Monitor Core Network. Provide Level
Support for dealing with day-to-day tickets and call outs, collect and deliver stock and services in
You will also be expected to communicate all key project plans, commitments, and changes including requirements operating system updates. Communicate all key project plans, commitments, and changes including requirements GitLab CI, etc.). Project Management Skills: Ability to manage multiple releases and projects simultaneously release process. Desirable – Certifications in Project Management (PMP, Prince2) or Agile methodologies
and AI tools and technologies. Project Management – Lead BI and AI projects from inception to completion techniques. Strong Project Management skills with the ability to handle multiple projects simultaneously
applications for business-as-usual and delivering projects Managing Business-as-Usual (BAU) systems and applications including IT support and operations Delivering IT projects withing a mature management framework: initiating budgeting, allocating resources and tracking projects to completion Engaging with stakeholders and collaborating years' successful experience delivering software projects enabling core business operations Strong software
executing, and overseeing client assignments and projects to deliver excellent service professionally. Aligning Aligning strategically with Partners/Directors on projects, providing solutions within and outside the realms and business performance objectives. Managing project financials, including budgets, WIPS, timely billing
software, and ERP financial systems. DUTIES: Perform project implementation, installations, and upgrades. Conduct training badges Effective Communication with Team, Project Manager and Director Updating timesheets, support position Skills Requirements : Managing system/client projects starting from system information gathering, solution