Incidents and Queries – Provide Level 2 support on internal systems and external integration incidents and interest of the business e.g. management of risks, internal controls, security management, etc. Ensure effective
with day-to-day queries from business users and internal teams. First-line of support and/or standby when
recurring problems more efficiently. Liaising with internal & client IT department regarding infrastructure
communication and coordinating activities with internal resources to deliver projects on scope, on time
Source and sign new clients nationally and internationally. Convert sales leads within reasonable time
be used for pitches and conferences. Design of internal material. Gather research and implement the latest
be used for pitches and conferences. Design of internal material. Gather research and implement the latest
upgrades are applied and kept up to date. Complete internal user moves including phones. Install and configure
customer relationships and pipeline. Utilise the internal System in order to track the whole sales process
customer relationships and pipeline. Utilise the internal System in order to track the whole sales process